Payments and Transactions

• Q: What forms of payment do you accept?
• A: flexxCOACH currently accepts Visa, Mastercard, American Express and Discover

• Q: What is your cancellation policy?
• A: If for any reason you need to cancel your training program or wish to cancel your Practice Planner subscription, please contact us via email at support@flexxcoach.com. Cancellation requests must be in accordance with the following flexxCOACH Terms and Conditions:
• Refund requests must be made within 30 days of purchase

flexxCOACH Satisfaction Policy

• Q: What is your satisfaction policy on training programs and products?
• A: At flexxCOACH we design all of our products with one goal in mind - to Exceed your expectations. Because we are confident that that you'll be Pleased with our products and services, we offer a "Satisfaction or your Money Back" guarantee. Please email us at support@flexxcoach.com for more information.

flexxCOACH Access

• Q: What do I do if I forget or misplace my flexxCOACH ID or Password?
• A: You can use the following web page to retrieve your password, "Forgot Password?", if you lost your ID (Login) please e-mail flexxCOACH at support@flexxcoach.com.

• Q: What technical requirements are necessary to access the flexxCOACH.com Website?
• A: The flexxCOACH.com website requires Javascript, Macromedia Flash, and Acrobat Reader. Please see our Site Requirements page for more information.

Printing

• Q: When printing out a practice plan, why is the right side of the page cut off?
• A: We have recently upgraded our Practice Plan printing system.  Plans can now be displayed in a PDF which offers more flexibility in printing. Just use the printer icon next to the name of your Practice Plan in the Practice Plan list.